Contact.
We answer every message ourselves, usually within one working day. Whether it is a question about sizing, a repair, or a partner café enquiry, write to the address below and we will take it from there.
Customer care
Monday to Friday, 09:00 – 18:00 CET. We reply within one working day.
Returns & after-sales
For returns, repairs, and warranty claims, write to aftersales@stanleypaulsen.com with your order number.
You can also follow every order, label, and refund from your account.
Atelier — Milan
Via Solferino 14
20121 Milano, Italia
By appointment only. Write to hello@stanleypaulsen.com to arrange a visit.
Press & partnerships
For editorial requests, partner café enquiries, and image use, write to hello@stanleypaulsen.com with "Press" or "Partnership" in the subject line.
Last updated — June 2026